Terms & Conditions

Effective Date: July 2025

Welcome to Team Legend Studios. By accessing or purchasing from our store at teamlegendstudios.com, you agree to the following terms.

1. Products & Fulfillment

We offer a mix of:

• In-house products: Made and shipped directly by Team Legend Studios
• Print-on-demand items: Produced and shipped by third-party fulfillment partners such as Printify

Each product page will indicate who fulfills the item. Orders may arrive in separate packages if they contain a mix of both types.

2. Shipping & Delivery

For Printify-fulfilled products:

• Processing time: 2–7 business days
• Estimated shipping: 3–10 business days after fulfillment
• Tracking is provided once the item ships
• Delays may occur due to supplier backlog, customs, or regional carrier issues

For Team Legend Studios products:

• Processing time: 2–5 business days
• Shipping time varies by destination and product type

Note: We are not responsible for delays caused by carriers or incorrect shipping addresses.

3. Returns & Exchanges

Due to the nature of made-to-order merchandise:

• All sales are final.
• Returns are only accepted for:
  • Damaged, misprinted, or defective items
  • Items lost in transit (subject to carrier verification)
• You must contact us within 14 days of delivery with photos and your order number.

No returns or exchanges for buyer’s remorse, incorrect sizes, or customization errors made by the customer.

4. Cancellations

• Orders can be canceled within 12 hours of placement
• After that window, items may be in production and cannot be canceled

5. Digital Goods or Limited Drops

Some items (e.g. digital artwork, limited runs, NFTs, or collectibles) may be final sale and are not eligible for returns or cancellation. This will be noted on the product page.

6. Ownership & Content

All designs, products, artwork, and content on this site are the intellectual property of Team Legend Studios unless stated otherwise. You may not use or distribute them without permission.

7. Limitation of Liability

We are not liable for:

• Misuse of products
• Any damages related to product delivery delays
• Third-party service issues (e.g. Printify, shipping providers)

Privacy Policy

Effective Date: July 2025

This Privacy Policy describes how Team Legend Studios collects, uses, and shares your information.

1. What We Collect

When you purchase or interact with our site, we collect:

• Your name, email, billing/shipping address
• Order information and payment method (processed securely)
• IP address and browser/device data
• Voluntary information from forms, reviews, or surveys

2. How We Use It

• To process orders and fulfill products
• To send updates, confirmations, and shipping notifications
• To improve our site, marketing, and user experience
• To comply with legal obligations

3. Third-Party Services

We share your data only as necessary to fulfill your order or manage the store. These providers include:

• Printify – for manufacturing and fulfillment
• Stripe / PayPal / WooPayments – for payment processing
• Shipping carriers – to deliver your products
• Analytics and marketing tools – to improve site performance

These services only receive data relevant to their function and are required to protect it.

4. Cookies & Tracking

We use cookies to:

• Store cart and login info
• Analyze site usage
• Customize content or ads

You can control cookies through your browser settings.

5. Data Retention

We retain order information for up to 7 years for tax and legal reasons. You can request deletion of your account or personal data at any time unless retention is required by law.

6. Your Rights

Depending on your region, you may have rights under laws like GDPR or CCPA, including:

• Access to your data
• Correction or deletion
• Opt-out of marketing

To exercise any of these rights, email us at info@teamlegendstudios.com.

7. Security

We use encryption, SSL, and access controls to protect your data. No system is 100% secure, but we take all reasonable steps to keep your information safe.